About Us

Our professional staff has 52 years of experience in vehicle transport.  We pride ourselves on excellent customer service and a personal experience that you can't get from most companies.

Services
We offer you professional help with the most demanding requirements of your move. From buying or selling a car, to relocation, our team is here to provide you with a customer-oriented experience. We have both enclosed and open carriers to service your needs. We treat your vehicle like it is our own, and we go to great lengths to ensure that it arrives safely and quickly.

Auto Transport FAQ's
Q: How long does it take to ship my car?
The normal time for transport and delivery of your vehicle is approximately anywhere from the same day to 14 days. During this time, all cars are being loaded on a car carrier or a truck with other cars. Below, are some basic ideas to help you along the way. These times are estimated and should not be considered as guarantees.

East Coast to West Coast – approx. 7-14 days
Midwest to East Coast – approx. 5-8 days

Midwest to West Coast - approx. 5-8 days
South to North – approx. 5-8 days

Q: How does door-to-door service work?
Door-to-door service in the Auto Transport industry means the truck driver will get as close to your door as he can legally and safely. Many cities have restrictions on large trucks that prohibit them from driving into some residential areas. Auto Transport trucks are massive and need lots of space to maneuver and turn around. If your home is restricted by narrow streets, low-hanging trees, speed bumps or tight turns, the driver may ask you to meet the truck at a different destination, usually within a couple miles of the original location.
 

Q: What's the difference between open and enclosed carrier?
Open Carrier
This type of vehicle transport does not protect your vehicle from the elements. Your vehicle is exposed to the weather, but we can fit more vehicles on our truck, so this lowers the cost of shipping. Damages from the elements are rare, but can occur. Most people are willing to take the small risk to save a considerable amount of money.

Enclosed Carrier
This type of vehicle transport protects your vehicle from the elements. Going enclosed can protect your vehicle from weather and road debris. In most cases enclosed transport will cost double of what it would cost to ship on an open carrier. These are usually recommended for high end luxury vehicles.
 

Q: Do I need insurance coverage for shipping?
We will provide you with insurance. This insurance covers all damages caused by accidents while the vehicle is being loaded, major changes in the vehicle’s condition, and unforeseeable damage that is a result of mishandling by the carrier.
 

Q: What forms of payment are accepted?
Cash, cashier check, money orders, Visa and MasterCard will be accepted. No personal checks and no business checks will be accepted without prior authorization. Payment must be arranged prior to pick up.
 

Q: Can I leave personal items in the vehicle during the transport?
The US Department of Transportation prohibits the carrying of personal items on a truck licensed only for carrying automobiles. By violating this federal law, we can be fined up to $10,000. All personal belongings that are left inside the vehicle will not be insured and no company is responsible for missing or damaged items.
 

Q: Do I need to be present during pickup and delivery?
Yes, we require you, or a designated person, to be present upon pick up and delivery of your vehicle. During pick up a contract “bill of landing” will need to be signed by you at the origination point. If unable to be there, please contact us prior to the pick up date to confirm an alternate designated person. If you schedule a day for pick up and don’t show up, your vehicle could be turned over to a towing company.
 

Q: How far in advance should I schedule the transport of my vehicle?
Next–day shipping is available but we recommend that you schedule your vehicle transport as far out as possible.
 

Q: Will my car go to a terminal?
It depends on what day your vehicle is scheduled for pickup and delivery. If the carrier cannot pickup/deliver your vehicle(s) due to scheduling conflicts, inaccessible areas, or both. All terminals used are secured, licensed, and fully insured. If we must drop your vehicle off at a terminal, you will be contacted before hand.
 

Q: Why does a truck (SUV) cost more than a regular vehicle?
All vehicle shipments are based on weight in which a truck can legally carry.  A truck (SUV) is also much taller and usually much longer, taking up more room on a trailer.  This is why there is a price difference.
 

Q: Who can I contact during my move?
We will provide you the driver's phone number.  You can also call our office.
 

Q: What should I do if the vehicle is damaged?
In the rare occurrence that your vehicle is damaged, make sure that you let the driver know immediately upon inspection at the time of delivery. Write the new damage on the bill of lading, and list it as "Transport Damage". This should be written in the Destination Exceptions area of the bill of lading prior to signing and paying for the transport. The driver should sign off on the damage as well. The next step is to contact our office as soon as possible to start the damage claim process.